bdjae's Privacy Policy

bdjae operates a trusted online betting and casino platform for users in Bangladesh. We place the highest importance on our users' privacy and are firmly committed to protecting your personal information.

This privacy policy applies to the bdjae website, mobile platform, and all related digital services. It explains what information we collect, why we collect it, how we use it, and what rights you have.

This platform is only for individuals aged 21 or older. If you are below this age limit, please refrain from using this platform.

By continuing to use our services, you consent to the terms of this privacy policy. If you disagree with anything, we ask that you do not use our services.

2.1 Identity & Contact Information

The following information is collected for account registration and management:

• Full name and date of birth
• Email address
• Mobile number
• Current residential address
• National ID or passport number (for identity verification)

2.2 Financial Information

For transaction processing and financial security:

• bKash, Nagad, Rocket, Upay account information
• Bank account information (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Activity & Usage Information

To improve platform usage:

• Login time and location information
• Gaming history and preferences
• Betting activity details
• Time spent on the platform

2.4 Technical Information

For security and technical improvement:

• IP address and device information
• Browser type and version
• Operating system
• Information collected through cookies and similar tracking technologies

bdjae uses collected information only for the following legitimate purposes:

3.1 Service Provision & Operations

• Creating and verifying accounts
• Processing financial transactions
• Distributing bonuses and rewards
• Ensuring betting and gaming services
• Providing customer support

3.2 Security & Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting and preventing financial fraud
• Preventing the use of multiple accounts
• Ensuring responsible gaming

3.3 Communication & Marketing

• Sending important service-related notifications
• Informing about promotional offers and bonuses (with consent)
• Keeping users informed about platform updates

3.4 Legal Compliance

Certain information may be retained and provided in order to comply with applicable laws, regulations, and directives from regulatory authorities.

bdjae applies industry-standard technical and administrative security measures to protect your personal information:

4.1 Technical Protection

• SSL Encryption: All data transmissions are encrypted using SSL/TLS protocol
• Database Encryption: Stored sensitive data is secured with AES-256 encryption
• Firewall & Anti-DDoS: Protection against unauthorized access and cyber attacks
• Two-Factor Authentication: An additional security layer for your account
• Regular Security Audits: Periodic assessments to identify and fix system vulnerabilities

4.2 Administrative Protection

• Only authorized staff can access user information
• Data access is logged and monitored
• Staff are trained on privacy and data protection
• Strict password policies and session management are followed

We do not share your personal information with third parties, except in the following limited circumstances where it may be necessary:

5.1 Service Provider Partners

Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, banks) and technical infrastructure management. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be legally required to provide information in response to court orders, lawful requests from government authorities, or applicable law.

5.3 Fraud & Deception Prevention

Cooperation with relevant authorities may occur to prevent serious fraud, money laundering, or other illegal activities.

5.4 Business Restructuring

In the event of a company merger, acquisition, or other business restructuring, user information may be transferred, but the same terms of this policy will continue to apply.

The bdjae platform uses cookies and similar technologies to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required for the site's basic functionality — login sessions, security tokens, etc.
• Functional Cookies: For remembering your preferences and settings
• Analytical Cookies: For collecting platform usage statistics — this information is used to improve the service

6.2 Cookie Controls

You can reject or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Different types of information are retained for different periods:

• Account Information: While the account is active and for a set period after closure to meet applicable legal requirements
• Financial Transaction Records: For the period required to meet legal obligations related to financial regulation
• Gaming History: For a specified period to ensure responsible gaming
• Communication Logs: For a limited period to improve customer service standards
• Technical Logs: For a short period for security analysis

Once the specified period ends or legal requirements are fulfilled, information is securely deleted or anonymized.

As a bdjae user, you have the following rights over your own information:

8.1 Right to Access Information

You can contact us to view any information stored in your account.

8.2 Right to Correct Information

If any incorrect information exists in your account, you can request a correction. Most information can be updated directly from your account settings.

8.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations or legitimate business interests.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can cancel your subscription from account settings or by contacting us.

8.5 Right to Close Your Account

You can request to close your account at any time. Certain information will be retained for the applicable legal period even after account closure.

To exercise any of the above rights, contact us at [email protected].

bdjae strictly prohibits providing services to individuals under the age of 21. We do not knowingly collect any information from minors.

An age verification process is in place at the time of account registration. If we become aware that a minor is using our platform, that account will be closed immediately and all related information will be deleted.

If a parent or guardian becomes aware that their child is using our platform, please contact us at [email protected].

Our platform may occasionally contain links to third-party websites. bdjae is not responsible for the privacy policies or content of these external websites.

When you visit an external site, we recommend reading that site's own privacy policy. Our policy applies only to the bdjae platform.

bdjae may revise this privacy policy from time to time. In the event of changes:

• The updated policy will be published on this page
• For significant changes, you will be notified by email or through a notice on the platform
• If you continue to use the platform after the changes, you will be considered to have agreed to the new policy
• If you do not agree to the new policy, you may request to close your account

For this reason, we recommend that you visit this page regularly.

bdjae is committed not only to the security of your data, but also to your overall well-being. To ensure responsible gaming, we take certain protective measures such as setting spending limits, self-exclusion options, and detection of unusual behavior.

For these purposes, we need to analyze information about your playing patterns. This analysis is solely for your protection, and personal data is handled with the utmost confidentiality.

To learn more about responsible gaming, visit our Responsible Gaming page.

Our servers and infrastructure may be located in various countries. Your data may be stored or processed in countries where different data protection laws apply than those in Bangladesh.

Regardless of where data is processed, bdjae ensures that the standards described in this privacy policy are followed everywhere. Appropriate protective agreements and measures remain in place for international data transfers.