bdjae Terms and Conditions —
Clear and Specific Rules
Please read these terms carefully before using the bdjae platform. This document forms a legally binding agreement between you and us.
These Terms and Conditions ("Terms") form a legally binding agreement between the bdjae platform ("Platform", "we", "us") and any person using the platform ("User", "you"). By accessing the platform or creating an account, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
General Provisions and Definitions
The words and phrases used in these Terms carry specific meanings. Understanding them correctly will help you determine your rights and responsibilities.
1.1 Key Definitions
- "Platform" refers to the bdjae website, mobile site, and all related services.
- "User" refers to any active or inactive account holder registered on the platform.
- "Bet" refers to participating in any game or sports event by staking money.
- "Bonus" refers to any additional balance, cashback, or incentive provided by bdjae.
- "Wagering Requirement" refers to the betting condition that must be met before bonus funds can be withdrawn.
- "KYC" refers to the identity verification process (Know Your Customer).
1.2 Scope of Application
These Terms apply to all products and services available on bdjae — including the sportsbook, live casino, slot games, fishing games, and all other gaming products. Individual competitions or promotions may have their own specific terms, which will apply alongside these general terms.
Account Registration and Eligibility
2.1 Registration Requirements
To open an account on bdjae and use the platform, the following conditions must be met:
- You must be 21 years of age or older. bdjae may request a valid ID at any time to verify your age.
- A maximum of one account per person is permitted. Creating multiple accounts is strictly prohibited.
- All information provided at registration — name, address, mobile number, email — must be true and accurate.
- If any registered information changes, the support team must be notified immediately.
- Keeping the account password completely confidential is the user's responsibility.
2.2 Identity Verification (KYC)
As part of account verification, bdjae may request any one or more of the following documents:
- A clear photo of a National ID (NID) or passport
- A utility bill or bank statement for address verification
- Information confirming ownership of the payment method
bdjae reserves the right to hold withdrawals until KYC verification is complete.
Deposit and Withdrawal Policy
3.1 Deposit Methods and Limits
The following payment methods are currently accepted on bdjae:
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳100 | ৳800 | 5–30 minutes |
| Nagad | ৳100 | ৳800 | 5–30 minutes |
| Rocket | ৳100 | ৳800 | 5–30 minutes |
| Upay | ৳100 | ৳800 | 5–30 minutes |
| Bank Transfer | ৳100 | ৳800 | 5–30 minutes |
3.2 Withdrawal Terms
- Withdrawal requests will only be accepted from KYC-verified accounts.
- Withdrawals must be made to the same payment method used for the deposit.
- If any active bonus is present, the related wagering requirement must be met before withdrawing.
- For suspicious transactions, bdjae may carry out additional verification procedures.
- Once a withdrawal request is submitted, processing is generally completed within 5 to 30 minutes.
Bonus and Promotional Offer Terms
4.1 Welcome Bonus
bdjae offers new members a 150% bonus on their first deposit, up to ৳8,000. The following terms apply to receive this bonus:
- This bonus applies to first-time depositors only.
- Example: A ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500.
- Example: A deposit of ৳12,000 or more earns the maximum ৳8,000 bonus, giving a total balance of ৳20,000.
- The bonus amount will never exceed ৳8,000.
4.2 Wagering Requirement
To make bonus funds withdrawable, you must wager 25 times the bonus amount. This is calculated on the bonus amount only — not on the combined total of the deposit and bonus.
4.3 General Bonus Terms
- A user cannot claim the same bonus more than once.
- Bets placed with bonus funds will count toward the wagering requirement.
- If a bonus is claimed through fraudulent or rule-breaking methods, it will be cancelled.
- bdjae reserves the right to change or cancel any promotional offer without prior notice.
- VIP cashback bonuses will operate under their own specific terms and conditions.
Betting Rules and Gaming Policy
5.1 General Betting Policy
- All bets are final. A confirmed bet cannot be changed or cancelled, unless bdjae determines it to be applicable.
- Bets placed at incorrect odds or outcomes due to a technical error in the bdjae system will be considered void.
- Arbitrage betting — placing bets on both sides of the same outcome to exploit bonus benefits — is strictly prohibited.
- A bet will not be accepted if the account does not have a sufficient balance.
5.2 Sports Betting
bdjae offers betting on various sports including cricket, football, and kabaddi. The following general rules apply to sports betting:
- The odds displayed at the time the bet is accepted are considered final.
- If a match is cancelled or incomplete, bdjae will settle bets accordingly.
- bdjae will not be responsible for outcomes caused by network delays in live betting.
5.3 Casino Games
The rules of the relevant game provider also apply to slots, live casino, fishing games, and other casino products. If a game is interrupted mid-session due to a technical issue, bdjae will settle the bet according to the provider's records.
Prohibited Activities
The following activities are completely prohibited on the bdjae platform:
- Creating multiple accounts or using another person's account.
- Opening an account with a false identity or forged documents.
- Operating multiple accounts in coordination to abuse bonuses.
- Exploiting system errors or technical vulnerabilities to gain an unfair advantage.
- Attempting to hack or carry out a cyber attack against the platform.
- Using the platform for money laundering or illegal financial activities.
- Using automated bots or software to conduct betting.
- Threatening, harassing, or behaving inappropriately toward other users.
Privacy and Data Protection
bdjae treats the personal information of users with the highest importance. For more details, please read our Privacy Policy. In brief:
- Your information is protected by SSL encryption technology.
- Personal information is not sold to third parties.
- Using a strong password to protect your account is mandatory.
- If you notice any suspicious login activity, notify the support team immediately.
- Keeping your account information confidential is entirely your responsibility.
Account Suspension and Closure
8.1 Account Closure by bdjae
bdjae may temporarily or permanently close an account under the following circumstances:
- Violation of these terms and conditions.
- Suspicion of fraudulent or illegal activity.
- Failure to complete KYC verification or providing false information.
- Extended period of inactivity (as per the defined timeframe).
- At the user's own request.
8.2 Account Closure Request by the User
If you wish to close your account, please notify our support team via live chat or email. Any pending transactions will be settled before the closure takes effect.
Limitation of Liability & Disclaimer
bdjae is always committed to operating a safe and reliable platform. However, our liability is limited in the following areas:
- bdjae is not responsible for losses caused by internet disconnection or device issues.
- We bear no direct liability for delays or issues caused by third-party payment providers.
- Liability is limited in cases of losses arising from unexpected technical failures.
- bdjae is not liable for losses caused by the user's own negligence or unsafe behavior.
- Temporary service interruptions due to legal obligations are not subject to compensation.
Responsible Gaming Commitment
bdjae believes that gaming is an entertainment activity — not a source of income. We encourage all our users to play responsibly.
- Only wager an amount that you can afford to lose without financial harm.
- Do not use gaming as a way to escape emotions or relieve stress.
- If you notice signs of gaming addiction, use the self-exclusion option immediately.
- Detailed information and support resources are available on bdjae's Responsible Gaming page.
- It is also the responsibility of guardians to keep minors (under 21) away from gaming.
Terms Amendment & Dispute Resolution
11.1 Changes to Terms
bdjae may partially or fully update these terms and conditions at any time. The updated terms will take effect as soon as they are published on the platform. Continued use of the platform after any changes will be considered automatic acceptance of the new terms.
11.2 Dispute Resolution Process
If a dispute arises, please follow the steps below:
- Step 1: Report the issue immediately through live chat.
- Step 2: If unresolved, send a detailed written complaint to [email protected].
- Step 3: Our review team will examine the complaint and communicate a decision.
bdjae's decision will be considered final unless a clear technical error is proven.
Contact & Support
If you have any questions or concerns about these terms and conditions, please contact our support team. bdjae's support service is available 24 hours a day, 7 days a week in both Bengali and English.
- Live Chat: Get instant assistance directly through live chat on the platform.
- Email: [email protected]
- Language: Support is available in both Bengali and English.